26 Jan 2026·Home Office·Answered
AskedWhat procurement route was used for the contract titled AIRE - Advice Issue Reporting and Eligibility; and whether it was awarded via open tender.
ReplyThis information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabinet Office Spend Controls and HMT approvals.The AIRE - Advice Issue Reporting and Eligibility was procured as part of a restricted procedure under the PCR15 regulations.Key Performance Indicators (KPIs) and service standards are contained within the contract titled AIRE publicly available information: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder
26 Jan 2026·Home Office·Answered
AskedWhat proportion of spending under the contract entitled AIRE - Advice Issue Reporting and Eligibility has been paid to subcontractors; which subcontractors have received payments; and what services those payments were for.
ReplyThis information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabinet Office Spend Controls and HMT approvals.The AIRE - Advice Issue Reporting and Eligibility was procured as part of a restricted procedure under the PCR15 regulations.Key Performance Indicators (KPIs) and service standards are contained within the contract titled AIRE publicly available information: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder
26 Jan 2026·Home Office·Answered
AskedWhat the value, annual spend to date and forecast annual spend are for the contract entitled (a) Independent Unaccompanied Asylum-seeking Children (UASCs) Support Service held with the British Refugee Council with start date 9 February 2022, (b) Language Services - Translation and Interpretation held with thebigword Group Limited with start date 29 February 2024 and (c) Contract for the provision of Home Office and Asylum Interviews held with VF Services (UK) Limited with start date 6 August 2024; and what the principal deliverables and KPIs are under each contract.
ReplyInformation on the overall contract values and associated contractual details is publicly available via Contracts Finder at the following links:Independent Unaccompanied Asylum-seeking Children (UASCs) Support Service - Contracts FinderLanguage Services - Translation & Interpretation - Contracts FinderContract for the provision of Home Office and Asylum Interviews - Contracts FinderAnnual spend and forecast spend are considered commercially sensitive and therefore cannot be disclosed.
26 Jan 2026·Home Office·Answered
AskedWhat the cost of the 24-hour service provision under the contract titled AIRE - Advice Issue Reporting and Eligibility is; and what assessment was made of the value for money of providing a 24-hour service.
ReplyThis information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabinet Office Spend Controls and HMT approvals.The AIRE - Advice Issue Reporting and Eligibility was procured as part of a restricted procedure under the PCR15 regulations.Key Performance Indicators (KPIs) and service standards are contained within the contract titled AIRE publicly available information: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder
26 Jan 2026·Home Office·Answered
AskedWhat Key Performance Indicators and service standards are contained within the contract titled AIRE - Advice Issue Reporting and Eligibility, including any KPIs relating to call handling times, resolution rates, and complaint outcomes.
ReplyThis information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabinet Office Spend Controls and HMT approvals.The AIRE - Advice Issue Reporting and Eligibility was procured as part of a restricted procedure under the PCR15 regulations.Key Performance Indicators (KPIs) and service standards are contained within the contract titled AIRE publicly available information: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder
26 Jan 2026·Home Office·Answered
AskedWhat the breakdown of costs by financial year is for the contract with Migrant Help entitled AIRE - Advice Issue Reporting and Eligibility since 1 March 2019.
ReplyThis information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabinet Office Spend Controls and HMT approvals.The AIRE - Advice Issue Reporting and Eligibility was procured as part of a restricted procedure under the PCR15 regulations.Key Performance Indicators (KPIs) and service standards are contained within the contract titled AIRE publicly available information: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder
26 Jan 2026·Home Office·Answered
AskedHow many complaints have been received relating to accommodation standards under the Asylum Accommodation and Support Services Contract series since 1 March 2019; and what proportion were upheld by supplier and year.
ReplyComplaints relating specifically to accommodation standards are recorded and reviewed as part of the department’s wider contract management regime. However, detailed information on the number of such complaints received since 1 March 2019, and the proportion upheld by supplier and by year, forms part of contractual performance data that is considered commercially sensitive. As such, this data is not published.
26 Jan 2026·Home Office·Answered
AskedWhat the value, annual spend to date and forecast annual spend are for the contract entitled Provision of Security Services at Home Office Contingency Accommodation held with Mitie Limited with contract start date 16 September 2022; and what sites are covered by that contract.
ReplySecurity services under this contract are provided at the Scampton and Wethersfield sites.Information on the overall contract value is available publicly: Provision of Security Services at Home Office Contingency Accommodation - Contracts FinderAnnual spend and forecast spend are considered commercially sensitive and cannot be disclosed.
26 Jan 2026·Home Office·Answered
AskedWhat performance metrics and contractual KPIs are used across Asylum Accommodation & Support Services Contract regions; and what the latest performance results are for each supplier by region.
ReplyThe Asylum Accommodation and Support Services Contracts (AASC) include a comprehensive suite of contractual Key Performance Indicators (KPIs) and service level requirements which apply across all regions. These metrics cover core areas such as property standards, timely provision of accommodation and subsistence, safeguarding obligations, management of service requests, and delivery of operational reporting.The full set of contractual KPIs for each AASC region has been published online and can be accessed via Contracts Finder at the following links:AASC - Asylum Accommodation & Support Services Contract NW - Contracts FinderAASC - Asylum Accommodation & Support Services Contract MEE - Contracts Finder AASC - Asylum Accommodation & Support Services Contract NEYH - Contracts FinderAASC - Asylum Accommodation & Support Services Contract Scotland - Contracts FinderAASC - Asylum Accommodation & Support Services Contract NI - Contracts Finder AASC - Asylum Accommodation & Support Services Contract Wales - Contracts FinderAASC - Asylum Accommodation & Support Services Contract South - Contracts FinderPerformance results for the AASC contracts are commercially sensitive. Releasing detailed, supplier‑level performance data could undermine the Department’s ability to manage and assure the delivery of these live contracts effectively. For this reason, the Home Office does not publish individual supplier performance results.
26 Jan 2026·Home Office·Answered
AskedWhat the (a) contractual value, (b) annual spend to date and (c) forecast annual spend are for her Department's contract with Migrant Help between 2019 and 2029.
ReplyInformation on the overall contract value is available publicly: AIRE - Advice Issue Reporting and Eligibility - Contracts FinderAnnual spend and forecast spend are considered commercially sensitive and cannot be disclosed.
26 Jan 2026·Home Office·Answered
AskedWhat proportion of her Department's major contracts are delivered via subcontractors; and what controls exist to ensure accountability for subcontracted delivery.
ReplyWhere Home Office Commercial use Key Subcontractors to deliver critical services, controls are in place to test their financial health throughout the life of the contract and performance monitored through KPIs.The Home Office Commercial Assurance Board provides independent assurance for all procurement and Contracts above £10m.The Commercial Assurance Board undertakes an assessment and approval at key stages of the commercial lifecycle (Strategic Outline case, outline business case and full business case) before the Contract is awarded.Assurance and assessment of commercial and legal risks, value for money, compliance with regulations and how Social Value will be delivered in the Contracts is completed ahead of Contract Award.Home Office commercial undertake a robust financial assessment of all Bidders financial health and viability to deliver contracts as part of the financial evaluation in procurements over £50m and these principles apply to all procurements.For high value and complex contracts, Bidders are requested to provide a competed FVRA (Financial Viability Risk Assessment) which includes profitability ratios, debt ratios, liquidity ratios and solvency ratios. If Bidders are unable to meet the required thresholds, then they are removed from the procurement process.Other information required would only be available at a disproportionate cost.
26 Jan 2026·Home Office·Answered
AskedWhat due diligence processes her Department undertakes before awarding contracts valued above £10 million.
ReplyWhere Home Office Commercial use Key Subcontractors to deliver critical services, controls are in place to test their financial health throughout the life of the contract and performance monitored through KPIs.The Home Office Commercial Assurance Board provides independent assurance for all procurement and Contracts above £10m.The Commercial Assurance Board undertakes an assessment and approval at key stages of the commercial lifecycle (Strategic Outline case, outline business case and full business case) before the Contract is awarded.Assurance and assessment of commercial and legal risks, value for money, compliance with regulations and how Social Value will be delivered in the Contracts is completed ahead of Contract Award.Home Office commercial undertake a robust financial assessment of all Bidders financial health and viability to deliver contracts as part of the financial evaluation in procurements over £50m and these principles apply to all procurements.For high value and complex contracts, Bidders are requested to provide a competed FVRA (Financial Viability Risk Assessment) which includes profitability ratios, debt ratios, liquidity ratios and solvency ratios. If Bidders are unable to meet the required thresholds, then they are removed from the procurement process.Other information required would only be available at a disproportionate cost.
26 Jan 2026·Home Office·Answered
AskedWhether bidders for contracts above £50 million are required to disclose executive pay, profit margins and anticipated rates of return.
ReplyWhere Home Office Commercial use Key Subcontractors to deliver critical services, controls are in place to test their financial health throughout the life of the contract and performance monitored through KPIs.The Home Office Commercial Assurance Board provides independent assurance for all procurement and Contracts above £10m.The Commercial Assurance Board undertakes an assessment and approval at key stages of the commercial lifecycle (Strategic Outline case, outline business case and full business case) before the Contract is awarded.Assurance and assessment of commercial and legal risks, value for money, compliance with regulations and how Social Value will be delivered in the Contracts is completed ahead of Contract Award.Home Office commercial undertake a robust financial assessment of all Bidders financial health and viability to deliver contracts as part of the financial evaluation in procurements over £50m and these principles apply to all procurements.For high value and complex contracts, Bidders are requested to provide a competed FVRA (Financial Viability Risk Assessment) which includes profitability ratios, debt ratios, liquidity ratios and solvency ratios. If Bidders are unable to meet the required thresholds, then they are removed from the procurement process.Other information required would only be available at a disproportionate cost.
26 Jan 2026·Home Office·Answered
AskedWhat the value, annual spend to date and forecast annual spend are for the contract entitled Support Payment Card held with Prepaid Financial Services Limited with contract start date 27 February 2021; and what the per-transaction and per-card cost structure is.
ReplyThe total contract value is publicly available at: Support Payment Card - Contracts FinderInformation on spend to date, forecast spending and the per-transaction and per-card cost structure is commercially sensitive.
26 Jan 2026·Home Office·Answered
AskedWho signs off asylum related contracts in her Department.
ReplyInternal Home Office Commercial approvals are required before awarding contracts. In addition, Cabinet Office Spend Controls approvals are also required.The guidance for Cabinet Office Spend Controls applies to commercial activities with a value of £20 million or more and is published on GOV.UK under Commercial Spend Controls (version 7).
26 Jan 2026·Home Office·Answered
AskedHow many penalty deductions, service credits and contractual remedies have been applied to suppliers under the Asylum Accommodation & Support Services Contract series since 1 March 2019 by supplier and year.
ReplyThe Department has recovered £74 million in the current financial year through profit-share repayments and service credits – the largest restitution since the contracts were mobilised.The information requested on how many penalty deductions, service credits and contractual remedies have been applied to suppliers under the Asylum Accommodation & Support Services Contract (AASC) series since 1 March 2019, broken down by supplier and by year, is considered commercially sensitive.Regular disclosure of such detailed contractual performance data would prejudice the commercial interests of both the Home Office and its suppliers. For this reason, the Department does not routinely publicly release this information.
23 Jan 2026·Home Office·Answered
AskedHow many asylum seekers there are by (a) day and (b) month of birth.
ReplyThe Home Office does not currently publish data on the dates of birth of asylum seekers.The Home Office publishes data on asylum by age group in the ‘Immigration System Statistics Quarterly Release’. The latest data relates to the year ending September 2025.Official statistics published by the Home Office are kept under review in line with the Code of Practice for Statistics, taking into account a number of factors including user needs, the resources required to compile the statistics, as well as quality and availability of data. These reviews allow us to balance the production of our regular statistics whilst developing new statistics for future release.
23 Jan 2026·Home Office·Answered
AskedWhat proportion of asylum seeker dates of birth are recorded as 1 January.
ReplyThe Home Office does not currently publish data on the dates of birth of asylum seekers.The Home Office publishes data on asylum by age group in the ‘Immigration System Statistics Quarterly Release’. The latest data relates to the year ending September 2025.Official statistics published by the Home Office are kept under review in line with the Code of Practice for Statistics, taking into account a number of factors including user needs, the resources required to compile the statistics, as well as quality and availability of data. These reviews allow us to balance the production of our regular statistics whilst developing new statistics for future release.
23 Jan 2026·Department for Education·Answered
AskedHow many asylum seekers there are in the education system by (a) day and (b) month of birth.
ReplyThe information requested is not held centrally.
23 Jan 2026·Department of Health and Social Care·Answered
AskedHow many asylum seekers are registered with a GP by (a) day and (b) month of birth.
ReplyData on the number of asylum seekers registered with a general practice (GP) is not held centrally. Data on the number of patients registered at a GP in England is published on a monthly basis and can be found at the following link:https://digital.nhs.uk/data-and-information/publications/statistical/patients-registered-at-a-gp-practice