29 Aug 2025·Department for Transport·Answered
AskedWhether DVLA is making use of AI for (a) Automatic Number Plate Recognition and (b) supply of traffic enforcement data to local authorities.
ReplyWhile artificial intelligence (AI) is not currently in use for these purposes, the Driver and Vehicle Licensing Agency (DVLA) is actively monitoring developments with AI technology and will consider where and how it could potentially be used to help improve processes in the future.
29 Aug 2025·Department for Transport·Answered
AskedWhat the (a) punctuality, (b) reliability and (c) other quantified performance targets are for c2c Railway Limited under the Services Agreement with the Department for Transport; if she will publish those targets in full; what the defined outturn performance standards are for c2c Railway Limited under the Services Agreement; how each standard is measured; what minimum thresholds apply; what indicators and benchmarks are used to assess the continuing development of the customer offer for c2c Railway Limited under the Services Agreement; and how progress against those indicators will be reported.
ReplyThe Services Agreement with c2c Railway Limited will be made available on the Department for Transport’s website in due course, which will set out the Secretary of State’s requirements for the publicly owned operator. c2c Railway Limited, along with other public sector operators, will be required to meet targets for punctuality, reliability, service quality and customer satisfaction every period, and it will also be required to publish its performance against these targets on a regular basis. In addition, a suite of Key Performance Indicators will be routinely monitored by the operator and the Department.
29 Aug 2025·Department for Transport·Answered
AskedWhether she plans to reduce the micrograms of alcohol drink drive limit in England and Wales.
ReplyAs part of the development of our Road Safety Strategy, the Government is considering a range of policies relating to motoring offences such as drink driving and other matters of concern that have been raised. The enforcement of road traffic law and how available resources are deployed is the responsibility of individual Chief Officers and Police and Crime Commissioners, taking into account the specific local problems and demands with which they are faced.
29 Aug 2025·Department for Transport·Answered
AskedWith reference to the National Infrastructure and Service Transformation Authority's Annual Report 2024–25, published on 11 August 2025, for what reason no evaluation was completed for the Lower Thames Crossing.
ReplyThe Lower Thames Crossing position can be found in the Tables section of the NISTA annual report which refers to the project post opening evaluation report (POPE). This report details the expected benefits once the scheme opens for traffic, how they will be measured and the actual ‘as measured’ benefits (3 years after opening) and produced as part of the Benefits Realisation and Evaluation Plan. Drafting of the POPE does not normally commence until the Full Business Case, which defines the expected benefits at the start of construction when they have reached full maturity and the scheme design is complete, has been approved.
29 Aug 2025·Department for Transport·Answered
AskedWhat assessment she has made of the potential impact of the alcohol drink drive limit level on the viability of (a) pubs, (b) restaurants, (c) cafes and (d) other hospitality businesses in rural areas.
ReplyAs part of the development of our Road Safety Strategy, the Government is considering a range of policies relating to motoring offences such as drink driving and other matters of concern that have been raised. The enforcement of road traffic law and how available resources are deployed is the responsibility of individual Chief Officers and Police and Crime Commissioners, taking into account the specific local problems and demands with which they are faced.
29 Aug 2025·Department for Transport·Answered
AskedWhat assessment she has made of the adequacy of the accessibility of booking driving tests.
ReplyThe Driver and Vehicle Standards Agency’s (DVSA) main priority is upholding road safety standards while it works hard to reduce car practical driving test waiting times.On the 23 April, the Secretary of State for Transport appeared before the Transport Select Committee and announced that DVSA will take further actions to reduce driving test waiting times across the country.Further information on these actions and progress on the plan can be found on GOV.UK at: www.gov.uk/government/news/transport-secretary-acts-to-make-thousands-of-extra-driving-tests-available-each-month. All available driving test appointments are shown on the DVSA’s live booking system, and as well as releasing tests on a rolling 24-week basis on a Monday, additional appointments are released throughout the week. As new test appointments appear on the booking service at different times of the day and through the week, the DVSA advises candidates to continue to check for earlier appointments. On 28 May, DVSA launched a public consultation on improving the rules for booking car driving tests. The consultation closed on 23 July. DVSA will review the feedback given and announce next steps as soon as possible. Further information on the consultation is available at:www.gov.uk/government/consultations/improving-car-driving-test-booking-rules/improving-car-driving-test-booking-rules. This consultation is about changing the rules on how car driving tests can be booked and managed. The aim is to make test booking fairer, stop people charging extra fees to book tests and simplify the system for learners and approved driving instructors (ADI).
29 Aug 2025·Department for Transport·Answered
AskedWhat assessment her Department has made of the potential impact of c2c's transfer to public ownership on levels of senior management and specialist operational expertise; how many such staff have left since the transfer; and what steps her Department is taking to retain senior management and specialist operational expertise from c2c within the publicly owned rail network.
ReplyThe Government is determined to retain the committed and talented staff who keep the railways running for passengers. As services are transferred into public ownership, including c2c’s services, staff employed by the privately-owned operator transfer to the public sector operator in accordance with Transfer of Undertakings (Protection of Employment) regulations. The potential impact of this is closely monitored throughout the transfer process by the Department and DFT Operator. The transfer of c2c’s services and staff to public sector operator, c2c Railway Limited, on 20 July 2025 was successful. c2c Railway Limited is responsible for recruitment and retention of its staff. The Government’s reform of the railways, including the creation of Great British Railways (GBR), will continue to modernise the railway’s dedicated and skilled workforce. Through workforce reform and the simplification of industry processes, we aim to restore pride in the railway as an employer and empower every colleague to deliver better service and value. While details on exact roles are subject to further design work, GBR will continue to need colleagues from across the railway to continue the hard work that they do delivering for passengers. We will continue to engage with the industry on our plans for GBR.
29 Aug 2025·Department for Transport·Answered
AskedHow much her Department has spent on (a) purchasing and (b) installing soundproof meeting pods for its headquarters in London since 4 July 2024; and how much of this relates to meeting pods for the Ministerial private office.
ReplySince 4 July 2024 the Department has spent £27,083.43 purchasing and £8,229.23 installing soundproof meeting pods. Of those costs £18,055.62 for purchasing and £5,486.15 for installation relate to Ministerial private office.
29 Aug 2025·Department for Transport·Answered
AskedWhether she plans to respond to the consultation entitled Amendments to licensing restrictions: bus, coach and heavy goods vehicles, which closed on 5 June 2024.
ReplyThe previous government consulted on proposals to amend licensing restrictions which would enable 18- to 20-year-olds to drive a bus and coach over 50km when driving a regular service and to enable some of the tests required to be passed in order to gain a Driver Certificate of Professional Competence to be taken before a provisional licence is issued. We are currently considering next steps.
29 Aug 2025·Department for Transport·Answered
AskedHow much her Department has spent on furniture, fittings and refurbishment for Ministers offices since 4 July 2024; and on what specific items.
ReplySince 4 July 2024 the Department has spent £211.34 on redecoration.
4 Jun 2025·Department for Transport·Answered
AskedWhether she plans to introduce mandatory verification of a (a) valid driving licence and (b) company number at the point of vehicle ownership registration.
ReplyThe Driver and Vehicle Licensing Agency (DVLA) takes the accuracy of its vehicle register seriously. It is crucial that registered keeper details are accurate for road safety and law enforcement purposes. The latest available data shows that more than 92 per cent of vehicle keepers are contactable and traceable from the information held on the DVLA’s records. Of the remainder, six per cent are in the motor trade which means that there will be no registered keeper details on the vehicle record. The DVLA works closely with a range of key stakeholders on these important issues. The DVLA gathers information and intelligence regarding illegal and improper conduct and will follow up any notifications of fraudulent activity with the relevant authorities. The DVLA also sends the police ‘vehicle of interest’ reports so that the police can use automatic number plate recognition cameras to identify potential offenders. These reports include vehicles which have no registered keeper details, no insurance or no valid MOT. Evidence of identity, which can be a passport, driving licence or utility bill, must be presented when a vehicle is being registered for the first time. However, to ensure that services remain both easy for customers to use and cost effective for taxpayers, there are no plans to introduce checks when a vehicle subsequently changes hands. It would be very difficult for ordinary members of the public to verify or authenticate the identity documents being provided to them when selling their vehicle privately. It is already an offence to provide false or misleading information or to use a vehicle on the road without a valid driving licence. The police have existing powers to seize vehicles which are not complying with legal requirements.
4 Jun 2025·Department for Transport·Answered
AskedWhat steps her Department is taking with the (a) police and (b) Home Office to help tackle (i) unlicensed drivers obtaining vehicles though registration loopholes and (ii) vehicles disappearing from systems but still using the roads.
ReplyThe Driver and Vehicle Licensing Agency (DVLA) takes the accuracy of its vehicle register seriously. It is crucial that registered keeper details are accurate for road safety and law enforcement purposes. The latest available data shows that more than 92 per cent of vehicle keepers are contactable and traceable from the information held on the DVLA’s records. Of the remainder, six per cent are in the motor trade which means that there will be no registered keeper details on the vehicle record. The DVLA works closely with a range of key stakeholders on these important issues. The DVLA gathers information and intelligence regarding illegal and improper conduct and will follow up any notifications of fraudulent activity with the relevant authorities. The DVLA also sends the police ‘vehicle of interest’ reports so that the police can use automatic number plate recognition cameras to identify potential offenders. These reports include vehicles which have no registered keeper details, no insurance or no valid MOT. Evidence of identity, which can be a passport, driving licence or utility bill, must be presented when a vehicle is being registered for the first time. However, to ensure that services remain both easy for customers to use and cost effective for taxpayers, there are no plans to introduce checks when a vehicle subsequently changes hands. It would be very difficult for ordinary members of the public to verify or authenticate the identity documents being provided to them when selling their vehicle privately. It is already an offence to provide false or misleading information or to use a vehicle on the road without a valid driving licence. The police have existing powers to seize vehicles which are not complying with legal requirements.
4 Jun 2025·Department for Transport·Answered
AskedWhether she plans to use digital technologies in Driver and Vehicle Licensing Agency services to improve driver identity verification during vehicle (a) registration and (b) ownership transfer.
ReplyThe Driver and Vehicle Licensing Agency (DVLA) takes the accuracy of its vehicle register seriously. It is crucial that registered keeper details are accurate for road safety and law enforcement purposes. The latest available data shows that more than 92 per cent of vehicle keepers are contactable and traceable from the information held on the DVLA’s records. Of the remainder, six per cent are in the motor trade which means that there will be no registered keeper details on the vehicle record. The DVLA works closely with a range of key stakeholders on these important issues. The DVLA gathers information and intelligence regarding illegal and improper conduct and will follow up any notifications of fraudulent activity with the relevant authorities. The DVLA also sends the police ‘vehicle of interest’ reports so that the police can use automatic number plate recognition cameras to identify potential offenders. These reports include vehicles which have no registered keeper details, no insurance or no valid MOT. Evidence of identity, which can be a passport, driving licence or utility bill, must be presented when a vehicle is being registered for the first time. However, to ensure that services remain both easy for customers to use and cost effective for taxpayers, there are no plans to introduce checks when a vehicle subsequently changes hands. It would be very difficult for ordinary members of the public to verify or authenticate the identity documents being provided to them when selling their vehicle privately. It is already an offence to provide false or misleading information or to use a vehicle on the road without a valid driving licence. The police have existing powers to seize vehicles which are not complying with legal requirements.
4 Jun 2025·Department for Transport·Answered
AskedWhat estimate her Department has made of the number of vehicles that are using roads that have no known registered (a) keeper and (b) owner.
ReplyThe Driver and Vehicle Licensing Agency (DVLA) takes the accuracy of its vehicle register seriously. It is crucial that registered keeper details are accurate for road safety and law enforcement purposes. The latest available data shows that more than 92 per cent of vehicle keepers are contactable and traceable from the information held on the DVLA’s records. Of the remainder, six per cent are in the motor trade which means that there will be no registered keeper details on the vehicle record. The DVLA works closely with a range of key stakeholders on these important issues. The DVLA gathers information and intelligence regarding illegal and improper conduct and will follow up any notifications of fraudulent activity with the relevant authorities. The DVLA also sends the police ‘vehicle of interest’ reports so that the police can use automatic number plate recognition cameras to identify potential offenders. These reports include vehicles which have no registered keeper details, no insurance or no valid MOT. Evidence of identity, which can be a passport, driving licence or utility bill, must be presented when a vehicle is being registered for the first time. However, to ensure that services remain both easy for customers to use and cost effective for taxpayers, there are no plans to introduce checks when a vehicle subsequently changes hands. It would be very difficult for ordinary members of the public to verify or authenticate the identity documents being provided to them when selling their vehicle privately. It is already an offence to provide false or misleading information or to use a vehicle on the road without a valid driving licence. The police have existing powers to seize vehicles which are not complying with legal requirements.
4 Jun 2025·Department for Transport·Answered
AskedWhat assessment her Department has made of the potential impact of unlicensed drivers acquiring vehicles without mandatory (a) identity, (b) licence and (c) company checks during ownership transfers on risks to public safety.
ReplyThe Driver and Vehicle Licensing Agency (DVLA) takes the accuracy of its vehicle register seriously. It is crucial that registered keeper details are accurate for road safety and law enforcement purposes. The latest available data shows that more than 92 per cent of vehicle keepers are contactable and traceable from the information held on the DVLA’s records. Of the remainder, six per cent are in the motor trade which means that there will be no registered keeper details on the vehicle record. The DVLA works closely with a range of key stakeholders on these important issues. The DVLA gathers information and intelligence regarding illegal and improper conduct and will follow up any notifications of fraudulent activity with the relevant authorities. The DVLA also sends the police ‘vehicle of interest’ reports so that the police can use automatic number plate recognition cameras to identify potential offenders. These reports include vehicles which have no registered keeper details, no insurance or no valid MOT. Evidence of identity, which can be a passport, driving licence or utility bill, must be presented when a vehicle is being registered for the first time. However, to ensure that services remain both easy for customers to use and cost effective for taxpayers, there are no plans to introduce checks when a vehicle subsequently changes hands. It would be very difficult for ordinary members of the public to verify or authenticate the identity documents being provided to them when selling their vehicle privately. It is already an offence to provide false or misleading information or to use a vehicle on the road without a valid driving licence. The police have existing powers to seize vehicles which are not complying with legal requirements.
30 May 2025·Department for Transport·Answered
AskedPursuant to the Answer of 20 May 2025 to Question 51961 on Abellio Greater Anglia and c2c: Standards, if he will list the (a) metrics (b) incentives and (c) penalties applicable to public sector train operators.
ReplyPublic sector operators will have to meet rigorous, bespoke performance standards and earn the right to be called Great British Railways. They will be held to account for their performance against metrics including punctuality, reliability, customer experience and satisfaction, service quality, financial performance, environmental performance and minimising rates of ticketless travel. Performance against metrics will be regularly reported to the Department and many metrics will also be published, including at train stations.
21 May 2025·Department for Transport·Answered
AskedPursuant to the Answer of 20 May 2025 to Question 51962 on Abellio Greater Anglia and c2c: Standards, what her planned timeline is for the improvements to Cambridge South Station; when the Transport and Works Act Order for the project was issued; when did construction begin; and when it is expected to be completed.
ReplyThe Transport and Works Act Order for Cambridge South was granted in December 2022, and construction work began on site in February 2023. We expect the new station to open early in 2026; an exact date will be confirmed later in the year.
13 May 2025·Department for Transport·Answered
AskedWhat steps she is planning to take to improve the (a) C2C and (b) Greater Anglia rail networks.
ReplyThe Cambridge South station project will deliver a new four-platform station on the West Anglia Main Line between the Cambridge Biomedical Campus and Southern Fringe development area. Consideration of further improvements to the C2C and Greater Anglia networks will be informed by Spending Review 2025.
13 May 2025·Department for Transport·Answered
AskedWhat steps she is taking to (a) ensure the consistency of the passenger experience on trains on (i) C2C and (ii) Greater Anglia services after they have been nationalised and (b) establish penalties for those responsible for poor passenger experience.
ReplyBringing passenger services into public ownership will ensure services are focused on delivering for passengers, not shareholders. Our priority is to deliver a smooth and safe transition of c2c’s and Greater Anglia’s services into public ownership this year, with no disruption to passengers. We expect public-sector operators to focus relentlessly on improving reliability, punctuality and other aspects of the service that matter most to passengers, and we will hold them to account for doing so.
13 May 2025·Department for Transport·Answered
AskedIf she will make a comparative assessment of (a) levels of passenger satisfaction and (b) the number of trains on that have run on time on (i) Northern Rail, (ii) C2C and (iii) Greater Anglia in the last 12 months.
ReplyA comparison with Northern is not appropriate as this Government inherited that operation with a long running industrial dispute that the previous Government had taken no steps to resolve. We hold Northern, c2c and Greater Anglia to account for their performance through a variety of contractual measures (including the quality of service, punctuality and how they are managing customer satisfaction). Train performance data can be found on the ORR website and satisfaction data is published by Transport Focus at the following websites: https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/ https://www.transportfocus.org.uk/insight/rail-passenger-scorecard/