Westminster Hall debateWestminster HallWednesday, 17 June 202616:30

Tackling abuse against people in customer-facing roles

Backbench debate (separate chamber, no votes)

A Westminster Hall debate on abuse and harassment faced by workers in customer-facing roles—such as shop staff, bus drivers, healthcare workers, and hospitality employees. The debate will examine the scale of the problem, its impact on worker wellbeing and retention, and what measures government and employers should take to protect these staff from verbal abuse, violence, and threats.

Millions of UK workers face regular abuse at work, yet many incidents go unreported and unpunished. This debate tests whether the Labour government will commit to stronger legal protections, enforcement action against abusers, and support for affected workers—issues that directly affect public services, retail, and hospitality sectors.

Jobs & Employment Crime & Policing Economy & Jobs (General)

MPs most likely to speak

Chris BryantLabour Party

Rhondda and Ogmore

Minister of State — portfolio topic overlap (35pts); Spoken on labour-market, crime, economy-jobs (300 times, 40pts); Known positions: technology: supportive, economy-jobs: supportive, economy-jobs: neutral (30pts)Voting record

Dr Kieran MullanConservative and Unionist Party

Bexhill and Battle

Shadow Justice — portfolio topic overlap (35pts); Spoken on labour-market, crime, economy-jobs (264 times, 40pts); Known positions: crime: opposed, crime: questioning, crime: neutral (30pts)Voting record

Dame Harriett BaldwinConservative and Unionist Party

West Worcestershire

Shadow Business and Trade — portfolio topic overlap (35pts); Venue: 15 Westminster Hall debates (×0.7); Spoken on labour-market, crime, economy-jobs (471 times, 28pts); Known positions: economy-jobs: opposed, fiscal-policy: opposed, economy-jobs: questioning (21pts); Committee: treasury committee (20pts)Voting record

Mr Alistair CarmichaelLiberal Democrats

Orkney and Shetland

Spoken on labour-market, crime, economy-jobs (328 times, 40pts); Known positions: economy-jobs: questioning, agriculture: opposed, agriculture: supportive (30pts); Committee: environment, food and rural affairs committee (Chair) (25pts)Voting record

Tackling abuse against people in customer-facing roles

MPs most likely to speak

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