Speeches by Hobhouse.

“One last question to all of you: should more data be published on compliance with the Energy Ombudsman rulings to name and shame the worst offenders?”

“This set of questions is addressed to Ofgem. We want to assess whether Ofgem has ensured market stability and competition post crisis. We have heard concerns that suppliers serving more than a third of consumers are failing to meet their legal obligations, with some falling short of their capital requirements by more t…”

“Is it acceptable that 16% of vulnerable customers simply give up and do not get their rights?”

“What we have heard this afternoon is that it is not you; it is other companies.”

“Dr Roy, can you help us to understand what challenges energy suppliers face when they are asked to implement the required measures by the Energy Ombudsman? What happens? What is the tone?”

“We have heard in the last hour that a rather unfortunate amount of customer complaints ends up with the ombudsman. To add insult to injury, when remedial actions are required by the ombudsman, a lot of those are only partly carried out, which often means that a customer can resolve those issues only through the courts.…”

“Are you not worried that this whole new world of energy will always advantage the digitally savvy and those who already can find good tariffs and leave behind vulnerable customers?”

“One of the last questions on the whole new world of energy is: how will customer demand increase the competition? Suppliers will be decentralising and energy will be coming from decentralised sources. Customers should be empowered to use energy and have complete control and see when a tariff is cheap or expensive. What…”

“Uswitch told us that Ofgem has not moved quickly enough to a more competitive retail market since the energy price crisis. How do you respond to that?”

“Do you have any plans that you can share to introduce more competition?”

“Can you tell us a bit more about why Rebel Energy collapsed in April, despite all of this action?”

“Can you specify the actions you have taken to make sure that that happens?”

“This set of questions is addressed to Ofgem. We want to assess whether Ofgem has ensured market stability and competition post crisis. We have heard concerns that suppliers serving more than a third of consumers are failing to meet their legal obligations, with some falling short of their capital requirements by more t…”

“One last question to all of you: should more data be published on compliance with the Energy Ombudsman rulings to name and shame the worst offenders?”

“Is it acceptable that 16% of vulnerable customers simply give up and do not get their rights?”

“What we have heard this afternoon is that it is not you; it is other companies.”

“We have heard in the last hour that a rather unfortunate amount of customer complaints ends up with the ombudsman. To add insult to injury, when remedial actions are required by the ombudsman, a lot of those are only partly carried out, which often means that a customer can resolve those issues only through the courts.…”

“Dr Roy, can you help us to understand what challenges energy suppliers face when they are asked to implement the required measures by the Energy Ombudsman? What happens? What is the tone?”

“My constituents have watched in horror as Israeli forces have reportedly killed more than 400 Palestinians and injured thousands more at aid distribution centres in Gaza. Over the weekend, dozens more Palestinians were killed while trying to access humanitarian aid. Why are the Government still permitting the transfer …”

“I thank the Foreign Secretary for his efforts in raising the issue of my being refused entry to Hong Kong. I look forward to reassurances that no UK MP will be refused entry to any Chinese territories. The Foreign Secretary’s statement mentioned that China is our universities’ second largest source of international stu…”