Written questions by Collins.

Media and Sport, whether her Department plans to provide funding for (a) indoor and (b) covered tennis facilities in Harpenden and Berkhamsted constituency.

The Government is determined to ensure that everyone has access to quality sport and physical activity opportunities. That is why we have committed another £400 million to transform facilities across the whole of the UK following the Spending Review. We are now working closely with sporting bodies and local leaders to establish what communities need and will then set out further plans. I have met with the Lawn Tennis Association, the National Governing Body for tennis and padel, along with representatives from other sports, to discuss this.The Government provides the majority of support for grassroots sport through Sport England, which annually invests over £250 million in Exchequer and Lottery funding. This includes long term investment in the Lawn Tennis Association, which receives up to £10.2 million for five years from 2022 to 2027 to invest in community tennis and padel initiatives in England that will benefit as many people as possible.

Whether she plans to issue guidance to police forces on responding to (a) thefts from vans and (b) tool theft, in the context of the implementation of the Equipment Theft (Prevention) Act 2023.

The Government is currently bringing forward legislative proposals to extend the Equipment Theft (Prevention) Act 2023 to include tradespeople’s power tools. As set out in the recently published Government Response to the Call for Evidence on the scope of the legislation, concerns were raised by stakeholders that property marking tools would be impractical and costly. The economic impact assessment findings indicate that the total cost to business would be disproportionate to the benefits of implementing this proposal.We recognise the devastating impact theft of tools can have for tradespeople. We are working with the police-led National Business Crime Centre and industry via the Combined Industries Theft Solutions forum to explore ways to tackle and prevent the theft of tools.We encourage tradespeople to use existing guidance such as the NBCC and Police Crime Prevention Initiatives (Secured By Design) crime prevention guidance to help prevent theft.

Whether her Department plans to bring forward legislative proposals to extend the Equipment Theft (Prevention) Act 2023 to include tradespeople’s power tools.

The Government is currently bringing forward legislative proposals to extend the Equipment Theft (Prevention) Act 2023 to include tradespeople’s power tools. As set out in the recently published Government Response to the Call for Evidence on the scope of the legislation, concerns were raised by stakeholders that property marking tools would be impractical and costly. The economic impact assessment findings indicate that the total cost to business would be disproportionate to the benefits of implementing this proposal.We recognise the devastating impact theft of tools can have for tradespeople. We are working with the police-led National Business Crime Centre and industry via the Combined Industries Theft Solutions forum to explore ways to tackle and prevent the theft of tools.We encourage tradespeople to use existing guidance such as the NBCC and Police Crime Prevention Initiatives (Secured By Design) crime prevention guidance to help prevent theft.

Whether her Department has made an assessment of the potential merits of introducing mandatory suicide preventing training for emergency service workers.

The Home Office only has responsibility for territorial police forces.The College of Policing set the professional standards for police in England and Wales. The College’s core guidance includes the initial training for officers under the Policing Education Qualifications Framework which incorporates autism, learning disabilities, mental health and vulnerabilities. Through this, officers are taught to assess vulnerability and amend their approaches as required.The College further promotes the need for frameworks to assess vulnerability, to aid in consistent identification, support decision making, and to trigger appropriate safeguarding action. Such principles and practices are set out in a number of college products, including the Detention and Custody Authorised Professional Practice.Policing is operationally independent, and it is a matter for the chief constables of each force to decide which additional training their officers should undertake.

What steps his Department is taking to reduce waiting times for neurology outpatient appointments; and what plans are in place to ensure timely access to neurological care for all patients.

The Government is committed to delivering the National Health Service constitutional standard that 92% of patients to wait no longer than 18 weeks from referral to treatment by March 2029. This includes patients waiting for neurology care.As of August 2025, the neurology waiting list stands at 226,432, a reduction of 4.3% since August 2024. Since coming into office we have delivered 5.2 million additional appointments, including for neurology care, in part by rolling out reforms outlined in the Elective Reform Plan (ERP). These reforms include broadening access to outpatient care, through virtual and group consultations, and minimising missed appointments. We have also expanded the Advice and Guidance scheme, which helps to ensure that patients get care in the right place and only see a specialist if it’s really necessary, freeing up capacity in secondary care for those who need it, including certain patients with neurology conditions or symptoms. The latest data, which is subject to change, shows this has resulted in 589,336 requests being “diverted” since April 2025, a 4.3% increase compared to the same period in 2024. The 10-Year Health Plan builds on the ERP with a more sustainable vision for elective care where two-thirds of outpatient care is moved to community settings or delivered remotely, rather than in hospitals. Patients' access to specialists, including neurologists, will be improved by providing this specialist care in the community where possible and increasing digital access to specialists through the NHS app where it’s more convenient for patients. The recently published Medium Term Planning Framework outlines targets for the NHS from 2026/27 to 2028/29 to deliver the 10-Year Health Plan’s ambitions, including giving patients more control over their follow up care to reduce unnecessary appointments and expanding Advice and Guidance, thereby freeing up appointments and reducing long waits, including for neurology care.

How many company directors have been disqualified following Insolvency Service investigations involving (a) phoenix trading or (b) similar conduct after insolvency in each of the last three years.

Until April 2025, The Insolvency Service only recorded data for phoenix trading where directors were specifically disqualified for that allegation. This was infrequent, as phoenixism is defined very precisely and requires a high burden of proof. In the 3 years to 31 March 2025 no company directors were recorded as being disqualified specifically for phoenix trading. In many cases, tackling misconduct under another allegation is more effective and, in the period 1 April 2025 to 30 September 2025, 10 directors were disqualified where phoenix trading was recorded alongside the main allegation.

Food and Rural Affairs, how many and what proportion of properties ceded to the Flood Re scheme since 2023 are not classified as at risk of flooding under Environment Agency flood maps; and what steps she is taking to help ensure that Flood Re is only applied to properties at risk of flooding according to Environment Agency flood mapping.

The Flood Re scheme is funded by the insurance industry via a compulsory levy which currently stands at £160 million per annum. Insurers chose which properties at flood risk to cede to the scheme. Premiums are set by Flood Re that aims to ensure only policies for properties at higher flood risk are ceded. Insurers use a range of information when assessing the potential flood risk of a property. This usually includes both previous claims history and future risk of flooding which they will often use Environment Agency (EA) data as well as other more detailed commercially available maps to help them assess the risk. There is no requirement for individual insurance companies to use EA data in setting premiums and/or excesses in household insurance policies that include cover against flooding.

What recent assessment he has made of the effectiveness of current enforcement powers where directors of insolvent companies resume trading through new companies; and what steps he is taking to strengthen consumer protection in such cases.

Both civil and criminal enforcement tools, are used to address corporate abuse, that includes phoenixism. Director disqualification helps to protect the public from individuals who have demonstrated that they are unfit to be involved in the management of a company. The Insolvency Service is working with HMRC and Companies House to tackle abusive phoenixism.Officials at the Insolvency Service are currently conducting a comprehensive review of the effectiveness of the corporate civil enforcement regime. Any specific proposals to strengthen the public protection provided by the regime will be subject to public consultation in due course.

Food and Rural Affairs, when her Department plans to introduce activity regulations under the Animal (Low Welfare Activities Abroad) Act 2023; and what her Department's timetable is for the full implementation of that Act.

I refer the hon. Member to the reply previously given to the hon. Member for South Cambridgeshire, Pippa Heylings on 23 September 2025 PQ UIN 73101.

Whether he plans to require energy suppliers to pay interest on significant customer credit balances held for extended periods.

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

What discussions he has had with Ofgem on the (a) total value of credit balances currently held by domestic energy suppliers and (b) steps it is taking to ensure that surplus credit is refunded promptly to customers.

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

What discussions his Department has had with energy suppliers on the level of their compliance with licence requirements to ensure that direct debit levels reflect customers’ actual energy use and account balances.

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

What steps he is taking to ensure that people who need it have access to palliative care services in Harpenden and Berkhamsted constituency.

Palliative care services are included in the list of services an integrated care board (ICB) must commission. To support ICBs in this duty, NHS England has published statutory guidance and service specifications.  The statutory guidance states that ICBs, including the Hertfordshire and West Essex ICB, the Surrey Heartlands ICB, and the Frimley ICB, must work to ensure that there is sufficient provision of care services to meet the needs of their local populations.NHS England has also developed a palliative care and end of life care dashboard. The dashboard helps commissioners understand the palliative care and end of life care needs of their local population, including the ability to filter the available information, such as by deprivation or ethnicity, enabling ICBs to put plans in place to address and track the improvement of health inequalities, and ensure that funding is distributed fairly, based on prevalence.The Department and NHS England are currently working at pace to develop plans on how best to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10-Year Health Plan.Additionally, through the National Institute for Health and Care Research, the Department has invested £3 million in a Policy Research Unit in Palliative and End of Life Care. This unit is building the evidence base on palliative care and end of life care, with a specific focus on inequalities.

What steps he is taking to ensure that hospice contracts reflect the (a) cost of the services they provide and (b) needs of the local population in Harpenden and Berkhamsted constituency.

Integrated care boards (ICBs) are responsible for the commissioning of palliative care and end of life care services, to meet the needs of their local populations. To support ICBs, including the NHS Hertfordshire and West Essex ICB, which covers the Harpenden and Berkhamsted constituency, in this duty, NHS England has published statutory guidance and service specifications. NHS England has also developed a palliative care and end of life care dashboard, which brings together all relevant local data in one place.Whilst the majority of palliative care and end of life care is provided by National Health Service staff and services, we recognise the vital part that voluntary sector organisations also play.The amount of funding charitable hospices receive varies by ICB area, and will, in part, be dependent on the breadth of palliative care, including specialist palliative care, and end of life care provision within each ICB catchment area. It is important to note that hospices, like the NHS, provide both specialist and generalist palliative care and end of life care. Not all patients will require specialist palliative care. The Department and NHS England are currently looking at how to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10- Year Health Plan. Additionally, we are supporting the hospice sector with a £100 million capital funding boost for eligible adult and children’s hospices in England to ensure they have the best physical environment for care.We are also providing £26 million in revenue funding to support children and young people’s hospices for 2025/26. I am pleased to confirm the continuation of circa £26 million, adjusted for inflation, for the next three financial years, 2026/27 to 2028/29 inclusive, to be distributed again via ICBs. This amounts to approximately £80 million over the next three years.

What plans he has to ensure adequate financial support for the full range of specialist palliative care services provided by hospices.

Integrated care boards (ICBs) are responsible for the commissioning of palliative care and end of life care services, to meet the needs of their local populations. To support ICBs, including the NHS Hertfordshire and West Essex ICB, which covers the Harpenden and Berkhamsted constituency, in this duty, NHS England has published statutory guidance and service specifications. NHS England has also developed a palliative care and end of life care dashboard, which brings together all relevant local data in one place.Whilst the majority of palliative care and end of life care is provided by National Health Service staff and services, we recognise the vital part that voluntary sector organisations also play.The amount of funding charitable hospices receive varies by ICB area, and will, in part, be dependent on the breadth of palliative care, including specialist palliative care, and end of life care provision within each ICB catchment area. It is important to note that hospices, like the NHS, provide both specialist and generalist palliative care and end of life care. Not all patients will require specialist palliative care. The Department and NHS England are currently looking at how to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10- Year Health Plan. Additionally, we are supporting the hospice sector with a £100 million capital funding boost for eligible adult and children’s hospices in England to ensure they have the best physical environment for care.We are also providing £26 million in revenue funding to support children and young people’s hospices for 2025/26. I am pleased to confirm the continuation of circa £26 million, adjusted for inflation, for the next three financial years, 2026/27 to 2028/29 inclusive, to be distributed again via ICBs. This amounts to approximately £80 million over the next three years.

For what reason HMRC has treated the (a) Palmrock and (b) Horizon loan schemes differently in relation to the application of PAYE credits.

As a minister I cannot comment on any individual or identifiable businesses and their tax affairs. HM Revenue and Customs (HMRC) should always treat taxpayers sensitively and fairly in accordance with the HMRC Charter. To ensure fairness, HMRC applies the law in accordance with its published Litigation and Settlement Strategy (LSS). This ensures every taxpayer, no matter who they are, pays the tax due under the law.

If she will take steps to ensure that HMRC issues closure notices showing no adjustment to tax returns for users of the Horizon loan scheme.

As a minister I cannot comment on any individual or identifiable businesses and their tax affairs. HM Revenue and Customs (HMRC) should always treat taxpayers sensitively and fairly in accordance with the HMRC Charter. To ensure fairness, HMRC applies the law in accordance with its published Litigation and Settlement Strategy (LSS). This ensures every taxpayer, no matter who they are, pays the tax due under the law.

What steps his Department is taking to ensure the availability of health play (a) services and (b) professionals for children.

The Government is committed to raising the healthiest generation of children ever, which includes ensuring that children receive the appropriate care and support whenever they need it.In support of this commitment, NHS England and Starlight, a national charity for children’s play in healthcare, co-published the Play Well Toolkit in June 2025. The toolkit recognises the important role of health play teams and provides important guidance on best practice, enabling these teams to deliver child-friendly care. NHS England is promoting the Play Well toolkit to managers of health play services across a wide range of settings, including community clinics, emergency departments, children’s hospices, and acute paediatric wards.

What plans she has to review her Department's guidance entitled Mobile phones in schools, published in February 2024.

The department’s guidance on mobile phones in schools, published in February 2024, is clear that schools should prohibit the use of devices with smart technology throughout the school day, including during lessons, transitions and breaks.We expect all schools to take steps in line with this guidance to ensure mobile phones do not disrupt pupils’ learning.Research from the Children’s Commissioner published in April 2025, with responses from nearly all schools and colleges in England, shows that the overwhelming majority of schools (99.8% of primary schools and 90% of secondary schools) already have policies in place that limit or restrict the use of mobile phones during the school day.We will continue to build a robust evidence base on the effectiveness of school mobile phone policies and keep the guidance under review.

What proportion of Companies House identity verifications have used (a) assisted and (b) non-digital routes since 1 April 2025; and what assessment his Department has made of the adequacy of the accessibility of those routes.

The specific data is not available. Companies House has recruited significant resource and expanded and trained our customer service team to assist users in the identity verification journey. They are also establishing a specialist team to support customers who have very significant issues accessing identity verification. Companies House is also introducing a specific assisted route for people whose passport is from a country that does not issue biometric passports. Individuals can also use the Post Office or Authorised Company Service Providers who can offer non-digital routes and further assistance.