Speeches by Onn.

“Lawrence, I am interested in the written evidence submitted by the Energy Networks Association. In the subheadings, it says, “How flexibility has helped deliver savings, including reduced customer bills”. It refers to consumers saving £500 million between 2023 and 2024 by using energy more flexibly. We also had some ev…”

“That is because these are not real savings; they are projected savings of what could have been if it had been worse and we did not have the flexibility.”

“Ultimately the Government have said, “We are going to bring down consumer bills.” But when we are discussing this with consumers, we have to say, “Oh well, it could have been an awful lot worse.””

“Citizens Advice submitted evidence that energy networks have made excess profits of £3.9 billion since 2021. Is there any element of that figure that could go into reducing bills for individuals? Or do you dispute the figure?”

“Do you think that those profits will go down over the next five or six years?”

“Are you doing enough to explain this to the likes of Citizens Advice which, when it comes to consumer-facing support and messaging, probably has a better route to the general public than the ENA?”

“If the 40p that you just mentioned is not on consumer bills, is the immediate alternative in general taxation?”

“Because they are large.”

“Lawrence, I am interested in the written evidence submitted by the Energy Networks Association. In the subheadings, it says, “How flexibility has helped deliver savings, including reduced customer bills”. It refers to consumers saving £500 million between 2023 and 2024 by using energy more flexibly. We also had some ev…”

“That is because these are not real savings; they are projected savings of what could have been if it had been worse and we did not have the flexibility.”

“I want to ask about customer engagement by Ofgem for vulnerable groups in particular. I heard your point, Priya, about the meetings with various consumer groups. Who are those groups?”

“It will only be those who make the effort. Presumably, there is no way of knowing those who do not.”

“Areas like mine don’t have a Westfield.”

“Do you think that eight stops on a roadshow is sufficient to reach the communities around the whole of the country that might be experiencing—”

“How many stops did that roadshow make?”

“Do you disagree with its assessment that you are “out of touch”?”

“Yet Citizens Advice says that regulators and suppliers are “out of touch” with everyday bill pressures and explicitly blames Ofgem for failing to act against unfair energy suppliers for nearly a decade, which has, as we have recognised, upset and concerned lots of people, the vulnerability around the price shocks leavi…”

“It is interesting, though. You say you are working with organisations like Citizens Advice and that confidence is improving. What did you say—an 82% customer satisfaction rate?”

“It is all right. I do not need any more detail.”

“I thank my hon. Friend the Member for Brigg and Immingham (Martin Vickers) for securing the debate and for being so gracious with his time. For workers and their families across the Humber, the past six months have been bruising to say the least. People who have spent their working lives keeping a complex site safe, co…”