Written questions by Naish.

What recent assessment his Department has made of the state of repair of the (a) Deir El Balah War Cemetery and (b) Gaza War Cemetery.

The Commonwealth War Graves Commission (CWGC) updates their website on the condition of sites in challenging locations around the world. The Commission reports that as a result of the recent conflict in Gaza, both the Gaza War Cemetery and the Deir El Balah War Cemetery have suffered extensive damage including to approximately 10% of the headstones. A more detailed assessment cannot be carried out until the current situation subsides. The CWGC will, however, restore those sites to a befitting standard as and when circumstances allow. Until then, the locally employed maintenance team remain temporarily relocated outside Gaza.

Whether her Department has had discussions with (a) the Rail Safety and Standards Board and (b) industry stakeholders to (i) develop and (ii) legislate for a minimum requirement for bicycle storage spaces per train unit on (A) new and (B) refurbished rolling stock.

The Department for Transport has not had discussions with the Rail Safety and Standards Board or industry stakeholders regarding legislating for a minimum requirement for bicycle storage spaces per train unit but is considering policy options to improve integration between cycling and rail for passengers.

What steps she is taking to (a) improve the (i) timeliness and (ii) depth of educational psychology assessments and (b) end the use of short virtual consultations for children with complex needs.

Educational psychologists play a critical role in the support available to children and young people, including providing statutory input into education, health and care assessments. We know that current workforce shortages can be a barrier to timely input, which is why we are investing over £21 million to train 400 more educational psychologists from September 2024. This is in addition to the £10 million currently being invested in the training of over 200 educational psychologists who began their training in September 2023.The special educational needs and disabilities code of practice does not stipulate the methodology that any of the professionals involved in assessments should use. We regard this as a matter for the respective professional bodies.

Whether she has made an assessment of the potential merits of introducing rolling revaluations (a) every three years and (b) on a regular basis to prevent significant increases in bills.

The amount of business rates paid on each property is based on the Rateable Value of the property, assessed by the Valuation Office Agency (VOA), and the multiplier values, which are set by the Government. Rateable values are re-assessed every three years. The most recent revaluation took effect from 1 April 2023 and was based on values as of 1 April 2021. The next revaluation will take effect from 1 April 2026 based on values of 1 April 2024. The Government provides transitional relief to support ratepayers seeing large bill increases as a result of revaluations. The Government will announce details on the transitional relief scheme for the 2026 revaluation at Budget 2025, in light of the revaluation outcomes.

Food and Rural Affairs, how many households have agreed an unmetered water utility bill charge in each of the last five years.

The proportion of households in England with unmetered water utility bill charges has been gradually declining over recent years due to the rollout of smart metering initiatives.

What discussions his Department have had with (a) businesses and (b) landlords on levels of preparedness for meeting the EPC Grade B requirement by 2030; and what steps his Department is taking to support those businesses that will be required to meet that standard.

Department officials have held several meetings and industry workshops over several years with businesses and landlords. These have included discussions on the implementation of the policy and the design of the policy, where the opinions of stakeholders have been taken into account. The Government is providing grants to encourage both domestic and non-domestic property owners to install low carbon heating systems such as heat pumps through the Boiler Upgrade Scheme. We continue to assess scenarios where additional support may be necessary for landlords facing unique challenges that could affect compliance.

What guidance he has issued to integrated care boards on commissioning pathways that guarantee immediate access to plasma exchange for patients with acute inflammatory neurological disorders.

NHS England’s Specialised Neurology service specification outlines a networked model of care for neurology and stipulates that all specialised neurology centres should have access to timely plasma exchange services to patients with severe autoimmune neurological disorders. Although secondary care hospitals will not ordinarily have plasma exchange services on site, all secondary care hospitals are linked to a regional specialised neurology centre that can offer this treatment in a timely way.

How many complaints of package holiday operators failing to provide adequate assistance during accommodation emergencies have been reported to the Competition and Markets Authority in each of the last three years.

Obtaining a definitive figure for the number of complaints would require a manual review, which would be disproportionate. But a search for relevant terms identified only one complaint relating to the provision of emergency accommodation by a package travel operator, which was received in 2025.The CMA uses complaints, alongside other sources of information and intelligence, to help inform decisions as to the work it undertakes.

What funding has been allocated in the financial year 2025-26 to expand regional (a) neurological emergency networks and (b) tele-neurology services.

There is no formal structure or funding for neurological emergency networks. The acute neurology guidance forming part of the NHS England integrated care system neurology toolkit provides guidance on the organisation of services to ensure patients admitted to acute medical units are able to access neurological advice where necessary. Tele-neurology is available across the country as required.

Communities and Local Government, whether she has made an assessment of the potential merits of bringing forward legislative proposals to introduce a statutory code of practice for private estate management in relation to (a) levels of transparency, (b) approaches to tendering and (c) service standards.

The government remains committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges. We will consult this year on implementing the Leasehold and Freehold Reform Act's consumer protection provisions for the up to 1.75 million homes that are subject to these charges, and bring these measures into force as quickly as possible thereafter. These include ensuring that homeowners who pay an estate management charge have better access to information they need to understand what they are paying for, the right to challenge the reasonableness of such charges at the First-tier Tribunal (in England), and to go to the tribunal to appoint a substitute manager. The government is also determined to end the injustice of 'fleecehold' entirely and we will consult this year on legislative and policy options to reduce the prevalence of private estate management arrangements, which are the root cause of the problems experienced by many residential freeholders. Managing agents play a key role in the maintenance of freehold estates. On 4 July, the government published a consultation on strengthening leaseholder protections over charges and services. It can be found on gov.uk here. The consultation includes proposals to strengthen the regulation of managing agents.

Communities and Local Government, whether she plans to require estate management companies to provide estate management agreements to residents when requested.

The government remains committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges. We will consult this year on implementing the Leasehold and Freehold Reform Act's consumer protection provisions for the up to 1.75 million homes that are subject to these charges, and bring these measures into force as quickly as possible thereafter. These include ensuring that homeowners who pay an estate management charge have better access to information they need to understand what they are paying for, the right to challenge the reasonableness of such charges at the First-tier Tribunal (in England), and to go to the tribunal to appoint a substitute manager. The government is also determined to end the injustice of 'fleecehold' entirely and we will consult this year on legislative and policy options to reduce the prevalence of private estate management arrangements, which are the root cause of the problems experienced by many residential freeholders. Managing agents play a key role in the maintenance of freehold estates. On 4 July, the government published a consultation on strengthening leaseholder protections over charges and services. It can be found on gov.uk here. The consultation includes proposals to strengthen the regulation of managing agents.

Communities and Local Government, whether her Department has made an assessment of the potential merits of introducing a (a) single mandatory redress and (b) ombudsman scheme for freeholders on private estates who want to challenge management charges.

The government remains committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges. We will consult this year on implementing the Leasehold and Freehold Reform Act's consumer protection provisions for the up to 1.75 million homes that are subject to these charges, and bring these measures into force as quickly as possible thereafter. These include ensuring that homeowners who pay an estate management charge have better access to information they need to understand what they are paying for, the right to challenge the reasonableness of such charges at the First-tier Tribunal (in England), and to go to the tribunal to appoint a substitute manager. The government is also determined to end the injustice of 'fleecehold' entirely and we will consult this year on legislative and policy options to reduce the prevalence of private estate management arrangements, which are the root cause of the problems experienced by many residential freeholders. Managing agents play a key role in the maintenance of freehold estates. On 4 July, the government published a consultation on strengthening leaseholder protections over charges and services. It can be found on gov.uk here. The consultation includes proposals to strengthen the regulation of managing agents.

On what date he last met with Baroness Casey to discuss her Commission on adult social care.

My Rt Hon. Friend, the Secretary of State for Health and Social Care, engages with Baroness Louise Casey regularly on a number of issues, including adult social care.The commission is independent, and Baroness Casey has the autonomy to define her own engagement plans, including with ministers, based on what she believes is most appropriate for the commission’s work.

Communities and Local Government, if she will make it her policy to introduce a prescribed annual statement for estate management charges that itemises (a) contractor costs, (b) management fees and (c) procurement overheads.

The government remains committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges. We will consult this year on implementing the Leasehold and Freehold Reform Act's consumer protection provisions for the up to 1.75 million homes that are subject to these charges, and bring these measures into force as quickly as possible thereafter. These include ensuring that homeowners who pay an estate management charge have better access to information they need to understand what they are paying for, the right to challenge the reasonableness of such charges at the First-tier Tribunal (in England), and to go to the tribunal to appoint a substitute manager. The government is also determined to end the injustice of 'fleecehold' entirely and we will consult this year on legislative and policy options to reduce the prevalence of private estate management arrangements, which are the root cause of the problems experienced by many residential freeholders. Managing agents play a key role in the maintenance of freehold estates. On 4 July, the government published a consultation on strengthening leaseholder protections over charges and services. It can be found on gov.uk here. The consultation includes proposals to strengthen the regulation of managing agents.

Communities and Local Government, whetehr he plans to take steps to mandate the disclosure of contracts between managing agents and maintenance contractors to residents.

The government remains committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges. We will consult this year on implementing the Leasehold and Freehold Reform Act's consumer protection provisions for the up to 1.75 million homes that are subject to these charges, and bring these measures into force as quickly as possible thereafter. These include ensuring that homeowners who pay an estate management charge have better access to information they need to understand what they are paying for, the right to challenge the reasonableness of such charges at the First-tier Tribunal (in England), and to go to the tribunal to appoint a substitute manager. The government is also determined to end the injustice of 'fleecehold' entirely and we will consult this year on legislative and policy options to reduce the prevalence of private estate management arrangements, which are the root cause of the problems experienced by many residential freeholders. Managing agents play a key role in the maintenance of freehold estates. On 4 July, the government published a consultation on strengthening leaseholder protections over charges and services. It can be found on gov.uk here. The consultation includes proposals to strengthen the regulation of managing agents.

Whether she will (a) set and (b) publish service standards for responding to eVisa error reports.

We are committed to ensuring that the transition to eVisas is as smooth as possible for all status holders. The Home Office has a robust support model in place to facilitate this transition. There is no plan to change the UKVI Account Terms & Conditions. We already operate a process of ex gratia payments where the Home Office is found to be at fault, and this will not change with the introduction of eVisas. Our online immigration status services are designed to be highly resilient, with rigorous testing and concurrent services in place to ensure efficiency. We consistently monitor our online services to resolve any issues as quickly as possible. Where technical issues do arise, there are fallback provisions in place to enable status to be confirmed through alternative means such as the Home Office’s dedicated UK Visas and Immigration Resolution Centre which can assist users who are experiencing technical issues and where necessary, enable a person’s status to be verified through alternative means. On sharecode reliability, we have not identified problems with the share code mechanism itself. The system is designed to invalidate codes in the following circumstances:Expiry after 90 days – Share codes are time-limited to prevent indefinite access to personal immigration data.Status updates – If a user’s immigration status changes after a share code is generated, the code is invalidated to ensure that the migrant has had a chance to review and share the most current status.On carrier eVisa verifications, if someone’s carrier, for example, airline, rail company or other transport provider, is unable to check a person’s permission to travel to the UK, the carrier may contact the UK Border Force Carrier Support Hub for advice, 24/7. This service is for carriers only.We do not collect data on how many times people have been refused airline boarding and UK entry as a result of eVisa issues. This data would rely on either a customer or airline notifying the Home Office and therefore could not be classed as a reliable data source Information requested regarding the breakdown of reported eVisa issues is not available from published statistics. The relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.We have carefully considered possible options for offline backup versions of eVisas. Information on a printed document would not allow demonstration of real-time immigration status, and therefore is not a secure method of sharing and proving immigration status in a way that gives confidence to the user and the checker.

Whether she will publish quarterly breakdowns of eVisa issues by (a) category, (b) access failure, (c) incorrect data, (d) share-code errors and (e) outcomes.

We are committed to ensuring that the transition to eVisas is as smooth as possible for all status holders. The Home Office has a robust support model in place to facilitate this transition. There is no plan to change the UKVI Account Terms & Conditions. We already operate a process of ex gratia payments where the Home Office is found to be at fault, and this will not change with the introduction of eVisas. Our online immigration status services are designed to be highly resilient, with rigorous testing and concurrent services in place to ensure efficiency. We consistently monitor our online services to resolve any issues as quickly as possible. Where technical issues do arise, there are fallback provisions in place to enable status to be confirmed through alternative means such as the Home Office’s dedicated UK Visas and Immigration Resolution Centre which can assist users who are experiencing technical issues and where necessary, enable a person’s status to be verified through alternative means. On sharecode reliability, we have not identified problems with the share code mechanism itself. The system is designed to invalidate codes in the following circumstances:Expiry after 90 days – Share codes are time-limited to prevent indefinite access to personal immigration data.Status updates – If a user’s immigration status changes after a share code is generated, the code is invalidated to ensure that the migrant has had a chance to review and share the most current status.On carrier eVisa verifications, if someone’s carrier, for example, airline, rail company or other transport provider, is unable to check a person’s permission to travel to the UK, the carrier may contact the UK Border Force Carrier Support Hub for advice, 24/7. This service is for carriers only.We do not collect data on how many times people have been refused airline boarding and UK entry as a result of eVisa issues. This data would rely on either a customer or airline notifying the Home Office and therefore could not be classed as a reliable data source Information requested regarding the breakdown of reported eVisa issues is not available from published statistics. The relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.We have carefully considered possible options for offline backup versions of eVisas. Information on a printed document would not allow demonstration of real-time immigration status, and therefore is not a secure method of sharing and proving immigration status in a way that gives confidence to the user and the checker.

How many times people have been refused (a) airline boarding and UK entry as a result of eVisa verification problems since 1 January 2025.

We are committed to ensuring that the transition to eVisas is as smooth as possible for all status holders. The Home Office has a robust support model in place to facilitate this transition. There is no plan to change the UKVI Account Terms & Conditions. We already operate a process of ex gratia payments where the Home Office is found to be at fault, and this will not change with the introduction of eVisas. Our online immigration status services are designed to be highly resilient, with rigorous testing and concurrent services in place to ensure efficiency. We consistently monitor our online services to resolve any issues as quickly as possible. Where technical issues do arise, there are fallback provisions in place to enable status to be confirmed through alternative means such as the Home Office’s dedicated UK Visas and Immigration Resolution Centre which can assist users who are experiencing technical issues and where necessary, enable a person’s status to be verified through alternative means. On sharecode reliability, we have not identified problems with the share code mechanism itself. The system is designed to invalidate codes in the following circumstances:Expiry after 90 days – Share codes are time-limited to prevent indefinite access to personal immigration data.Status updates – If a user’s immigration status changes after a share code is generated, the code is invalidated to ensure that the migrant has had a chance to review and share the most current status.On carrier eVisa verifications, if someone’s carrier, for example, airline, rail company or other transport provider, is unable to check a person’s permission to travel to the UK, the carrier may contact the UK Border Force Carrier Support Hub for advice, 24/7. This service is for carriers only.We do not collect data on how many times people have been refused airline boarding and UK entry as a result of eVisa issues. This data would rely on either a customer or airline notifying the Home Office and therefore could not be classed as a reliable data source Information requested regarding the breakdown of reported eVisa issues is not available from published statistics. The relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.We have carefully considered possible options for offline backup versions of eVisas. Information on a printed document would not allow demonstration of real-time immigration status, and therefore is not a secure method of sharing and proving immigration status in a way that gives confidence to the user and the checker.

Whether she has considered the merits of introducing an offline backup for e-visas.

We are committed to ensuring that the transition to eVisas is as smooth as possible for all status holders. The Home Office has a robust support model in place to facilitate this transition. There is no plan to change the UKVI Account Terms & Conditions. We already operate a process of ex gratia payments where the Home Office is found to be at fault, and this will not change with the introduction of eVisas. Our online immigration status services are designed to be highly resilient, with rigorous testing and concurrent services in place to ensure efficiency. We consistently monitor our online services to resolve any issues as quickly as possible. Where technical issues do arise, there are fallback provisions in place to enable status to be confirmed through alternative means such as the Home Office’s dedicated UK Visas and Immigration Resolution Centre which can assist users who are experiencing technical issues and where necessary, enable a person’s status to be verified through alternative means. On sharecode reliability, we have not identified problems with the share code mechanism itself. The system is designed to invalidate codes in the following circumstances:Expiry after 90 days – Share codes are time-limited to prevent indefinite access to personal immigration data.Status updates – If a user’s immigration status changes after a share code is generated, the code is invalidated to ensure that the migrant has had a chance to review and share the most current status.On carrier eVisa verifications, if someone’s carrier, for example, airline, rail company or other transport provider, is unable to check a person’s permission to travel to the UK, the carrier may contact the UK Border Force Carrier Support Hub for advice, 24/7. This service is for carriers only.We do not collect data on how many times people have been refused airline boarding and UK entry as a result of eVisa issues. This data would rely on either a customer or airline notifying the Home Office and therefore could not be classed as a reliable data source Information requested regarding the breakdown of reported eVisa issues is not available from published statistics. The relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.We have carefully considered possible options for offline backup versions of eVisas. Information on a printed document would not allow demonstration of real-time immigration status, and therefore is not a secure method of sharing and proving immigration status in a way that gives confidence to the user and the checker.

What steps she is taking to improve the reliability of eVisa share codes.

We are committed to ensuring that the transition to eVisas is as smooth as possible for all status holders. The Home Office has a robust support model in place to facilitate this transition. There is no plan to change the UKVI Account Terms & Conditions. We already operate a process of ex gratia payments where the Home Office is found to be at fault, and this will not change with the introduction of eVisas. Our online immigration status services are designed to be highly resilient, with rigorous testing and concurrent services in place to ensure efficiency. We consistently monitor our online services to resolve any issues as quickly as possible. Where technical issues do arise, there are fallback provisions in place to enable status to be confirmed through alternative means such as the Home Office’s dedicated UK Visas and Immigration Resolution Centre which can assist users who are experiencing technical issues and where necessary, enable a person’s status to be verified through alternative means. On sharecode reliability, we have not identified problems with the share code mechanism itself. The system is designed to invalidate codes in the following circumstances:Expiry after 90 days – Share codes are time-limited to prevent indefinite access to personal immigration data.Status updates – If a user’s immigration status changes after a share code is generated, the code is invalidated to ensure that the migrant has had a chance to review and share the most current status.On carrier eVisa verifications, if someone’s carrier, for example, airline, rail company or other transport provider, is unable to check a person’s permission to travel to the UK, the carrier may contact the UK Border Force Carrier Support Hub for advice, 24/7. This service is for carriers only.We do not collect data on how many times people have been refused airline boarding and UK entry as a result of eVisa issues. This data would rely on either a customer or airline notifying the Home Office and therefore could not be classed as a reliable data source Information requested regarding the breakdown of reported eVisa issues is not available from published statistics. The relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.We have carefully considered possible options for offline backup versions of eVisas. Information on a printed document would not allow demonstration of real-time immigration status, and therefore is not a secure method of sharing and proving immigration status in a way that gives confidence to the user and the checker.