Written questions by McMurdock.

Pursuant to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, whether the commitments made by lenders are voluntary or legally binding.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, whether further intervention is required to support mortgage holders facing financial difficulty.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

Pursuant to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, what assessment she has made of the potential proportional reduction in monthly payments for borrowers accessing support as a result of the commitments referenced in the press release.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, whether she plans to publish data on the uptake and effectiveness of the mortgage support measures.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, whether she plans to publish the full details of the agreements reached with mortgage lenders.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, whether any of the lenders present at the meeting referenced in the press release disagreed with the proposed measures.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

Whether she has held discussions with representatives of the road haulage sector on the introduction of an Essential User Rebate.

The Government is taking action to ensure that fuel at the pump remains affordable. At Budget 2025, the Government extended the 5p-per-litre cut for a further five months, until the end of August this year. The Government has also cancelled the increase in line with inflation for 2026/27; instead, rates will only gradually return to early 2022 levels by March 2027. The Government's action on fuel duty will save an average heavy goods vehicle more than £800 in 2026/27 compared to previous plans, and follows an extended period where freezes to fuel duty have resulted in substantial savings for the haulage industry. The Government regularly engages with industry representatives, and as with all taxes, keeps fuel duty under review.

Pursuant to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, which mortgage lenders attended the meeting referenced in the press release.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

Pursuant to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, what eligibility criteria will apply to borrowers seeking support under the enhanced measures.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

Pursuant to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, what timetable has been set for the implementation of enhanced mortgage support measures.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, what assessment she has made of the risk that lenders will tighten lending criteria in response to the measures to allow consumers to move to interest only payments for six months.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, how compliance by lenders with the agreed measures will be monitored.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

With reference to her Department’s press release entitled Chancellor gets banks to step up mortgage support for customers, published on 26 March 2026, what enforcement mechanisms will be available if lenders fail to deliver the agreed support.

On 26 March 2026, the Chancellor met with the six largest mortgage lenders (Lloyds Banking Group, NatWest Group, Barclays UK, HSBC UK, Santander UK, and Nationwide Building Society), alongside UK Finance, to discuss the outlook for mortgage rates in light of the conflict in Iran, how lenders are responding, and what practical support is available to concerned borrowers. At this meeting, these lenders committed to proactively contact 1.6 million customers whose fixed-rate deals end between now and the end of the year, setting out options well before payments change. Lenders across the industry also reaffirmed their commitment to the Mortgage Charter. The Mortgage Charter is a voluntary agreement that covers 90% of the sector, and provides flexibilities to help borrowers manage their repayments over a short period. This includes it permitting borrowers to switch to an interest only mortgage, or extend their mortgage term, for up to 6 months, after which they can switch back without a new affordability check or it affecting their credit score. The Financial Conduct Authority regularly publish data on uptake of the Mortgage Charter. The Mortgage Charter is in addition to Financial Conduct Authority rules which provide significant protections for all borrowers, including ensuring all customers are treated fairly. Any borrower who is concerned about making their repayment should contact their lender. Seeking support and engaging with lenders to discuss options will not affect a borrower’s credit score in any way, and earlier engagement will mean that lenders can offer more support. More broadly, the market remains open, resilient and competitive. Prospective first-time buyers may find it useful to speak to a broker in order to find the best possible product available for their circumstances.

If she will make an assessment of the potential merits of introducing an Essential User Rebate for fuel to support sectors reliant on road transport.

The Government is already taking action on fuel affordability at the pump. At Budget 2025, the Government extended the 5p-per-litre cut for a further five months, until the end of August this year. The Government has also cancelled the increase in line with inflation for 2026/27; instead, rates will only gradually return to early 2022 levels by March 2027. The 5p cut was introduced following Russia’s invasion of Ukraine in 2022. The Government's action on fuel duty will save an average heavy goods vehicle more than £800 in 2026/27 compared to previous plans, and follows an extended period where freezes to fuel duty have resulted in substantial savings for the haulage industry. As with all taxes, the Government keeps fuel duty under review.

What assessment she has made of the potential impact of an Essential User Rebate on the financial viability of road haulage businesses.

The Government is already taking action on fuel affordability at the pump. At Budget 2025, the Government extended the 5p-per-litre cut for a further five months, until the end of August this year. The Government has also cancelled the increase in line with inflation for 2026/27; instead, rates will only gradually return to early 2022 levels by March 2027. The 5p cut was introduced following Russia’s invasion of Ukraine in 2022. The Government's action on fuel duty will save an average heavy goods vehicle more than £800 in 2026/27 compared to previous plans, and follows an extended period where freezes to fuel duty have resulted in substantial savings for the haulage industry. As with all taxes, the Government keeps fuel duty under review.

What estimate she has made of the cost to the Exchequer of introducing an Essential User Rebate for fuel.

The Government is already taking action on fuel affordability at the pump. At Budget 2025, the Government extended the 5p-per-litre cut for a further five months, until the end of August this year. The Government has also cancelled the increase in line with inflation for 2026/27; instead, rates will only gradually return to early 2022 levels by March 2027. The 5p cut was introduced following Russia’s invasion of Ukraine in 2022. The Government's action on fuel duty will save an average heavy goods vehicle more than £800 in 2026/27 compared to previous plans, and follows an extended period where freezes to fuel duty have resulted in substantial savings for the haulage industry. As with all taxes, the Government keeps fuel duty under review.

What recent assessment she has made of the impact of fuel duty on a) inflation and b) the cost of living.

The Government recognises the impact of fuel costs on household budgets and is already taking action to help keep fuel prices down. Since Autumn Budget 2024, the Government’s decisions to freeze fuel duty will save the average motorist around 8 to 11 pence per litre, compared to the plans inherited from the previous government.The Office for Budget Responsibility (OBR) set out the impact of policy measures on inflation in its Autumn Budget 2025 forecast, including the fuel duty freeze extension announced at that Budget. The OBR forecast that this measure will reduce CPI inflation by around 0.13 percentage points in 2026/27.

What assessment she has made of the potential impact of fixed fuel duty on fuel prices during periods of high oil prices.

The Government is already taking action to ensure that fuel at the pump remains affordable. At Budget 2025, the Government extended the 5p-per-litre cut for a further five months, until the end of August this year. The Government has also cancelled the increase in line with inflation for 2026/27; instead, rates will only gradually return to early 2022 levels by March 2027. Since Autumn Budget 2024, the Government's decisions to freeze fuel duty will save the average motorist over £90 – or 8-11 pence per litre – compared to the plans inherited from the previous government. As the Chancellor has set out, a rapid de-escalation in the Middle East remains the best way to keep prices low at the pump. As with all taxes, the Government keeps fuel duty under review.

With reference to her Department’s press release entitled Chancellor and Energy Secretary meet with fuel bosses in No11 as government order crackdown on pump prices, published on 13 March 2026, what analysis her Department has undertaken of the time taken by fuel retailers to pass on increases in wholesale fuel costs to motorists.

At Budget, the Chancellor confirmed the new FuelFinder service, which is now operational and will give consumers clear, real-time information so that they can find the cheapest fuel available. The Chancellor has written to Sarah Cardell, Chief Executive of the CMA, expressing support for the CMA’s work to ensure customers are not affected by undue price rises, including for road fuel. See the letter here: Letter to the CMA on vigilance for unjustifiable price increases.

With reference to her Department’s press release entitled Chancellor and Energy Secretary meet with fuel bosses in No11 as government order crackdown on pump prices, published on 13 March 2026, what information her Department holds on the causes of variations in fuel prices.

At Budget, the Chancellor confirmed the new FuelFinder service, which is now operational and will give consumers clear, real-time information so that they can find the cheapest fuel available. The Chancellor has written to Sarah Cardell, Chief Executive of the CMA, expressing support for the CMA’s work to ensure customers are not affected by undue price rises, including for road fuel. See the letter here: Letter to the CMA on vigilance for unjustifiable price increases.