Speeches by Robertson.

“I am not in any way down on the hard-working Healthwatch staff and committed volunteers. They work hard to achieve things for their communities, but they are not given the structures needed for visible action and change. Yes, changes to Healthwatch will come, which will be a challenge and come with risks, but I am impr…”

““The NHS complaints system in the University Hospitals of Morecambe Bay NHS Foundation Trust failed relatives at almost every turn. Although it was not within our remit to examine the operation of the NHS complaints system nationally, both the nature of the failures and persistent comment from elsewhere lead us to supp…”

“Six years later in 2021, the East Kent report stated that”

“The report also concluded:”

“It does not sound like patient voice was particularly close to decision makers in the situation at Morecambe Bay.”

“It seems that decision makers were bound by the directorates in the NHS—by their bosses and the structures that exist to hold them to account. Healthwatch’s independence—or, in this case, remoteness—meant that decision makers were not hearing patient voice as they should have been, which had disastrous consequences for…”

“I am just about to conclude, so I will allow the hon. Lady to come back when she makes her speech shortly. The final point I want to make is about local government. I hope the Secretary of State will issue guidance on how local government will commission adult social care services. I also hope we will get annual report…”

““The Trust should increase public and patient involvement in resolving complaints”.”

“”

“Sitting adjourned.”

“”

“I beg to move, That this House has considered e-petition 764785 relating to support for the ceramics industry. It is a pleasure, as ever, to see you in the Chair, Dr Murrison. Before I get going, I declare that I am a member of the general, municipal and boilermakers union, the GMB. It is a particular pleasure to intro…”

“My good and hon. Friend is right to raise the importance of energy costs to industry across the United Kingdom. Ceramics, though, is the hardest industry to decarbonise. It is therefore right that the Government are looking at a specific carve-out for ceramics, especially given its geography. Returning to the problem s…”

“It seems like Cornwall has come mob-handed today; I am getting it from both sides. My hon. Friend is right, and that goes back to the point about reindustrialising the nation. We have heard for so long about deindustrialised areas and former industrial areas, so it is fantastic to see the Government continuing to drive…”

“It is a pleasure to sum up this debate, although my thanks will be a bit out of order, because I want to start with my hon. Friend the Member for Amber Valley (Linsey Farnsworth). It has been an incredibly difficult year for her and her constituents. Throughout all the difficulty that she has faced, I have been proud t…”

“I am not entirely certain that I want to agree with “one of” the most valuable datasets in the world; I think it could potentially be the most valuable dataset in the world. We know that the NHS is the largest healthcare provider in the world. We know that the data is potentially very valuable. Creating this will allow…”

“I appreciate the intervention, and it is nice for the hon. Member to get me back after I got him the other week. He is absolutely right. I do not think anybody in this room expects that after we have this discussion and the clause forms part of the Bill, and after the Bill goes through the parliamentary process and hop…”

“The phone analogy is really valuable. I am not an expert on the various architectures that make up phone operating systems, but I know a little about drivers and a little about computer programming languages. The hon. Gentleman is right that all the different bits of hardware in every single phone speak to themselves i…”

“Apologies.”

“I don’t know about that!”