Speeches by Dixon.

“I am a member of the Public Accounts Committee, and we have requested that the DWP reports every six months on its progress on implementing the Sayce review. As a member of that Committee, I will certainly be keeping a close eye on progress. My final point is about the culture in the DWP. I have had the opportunity to …”

“I recently asked Shipley residents about their access to NHS dental services over the past two years. Over 1,100 respondents said that they could not see an NHS dentist when they needed to. I have heard from constituents who have had to go private, travel for hours to access NHS dentistry or resort to DIY dentistry. Wh…”

“I beg to move, That this House has considered the matter of Carer’s Allowance overpayments. It is a pleasure to serve under your chairmanship, Sir Roger. I thank Members for joining me here in Westminster Hall. I have committed my career to securing better care and support for older people and their family carers, and …”

“5. What steps he is taking to improve access to NHS dental services.”

“I had understood that we were also looking into opportunities to alert carers of potentially having breached the earnings limit. Is there anything in place to help communicate information from His Majesty’s Revenue and Customs or the DWP to carers?”

“2. What mechanisms his Department has put in place to ensure that communities are consulted on the use of Pride in Place funding in Shipley constituency.”

“I join the Prime Minister in thanking our armed forces who are protecting British citizens in the middle east, and I thank him, on behalf of my constituents, for his cool-headed leadership and firm decision not to join Trump’s illegal war. Will he reassure my constituents, who are worried about the cost of energy, that…”

“A happy Easter to you, Mr Speaker. The Government’s £1.5 million impact fund for Bradford is critical to communities that have been overlooked for too long. I recently visited Windhill recreation ground in my local area, which is set to benefit from Pride in Place funding. Does the Secretary of State agree that after 1…”

“When we have met you before, you have obviously held up a lot about automation and AI. Those are part of the efficiencies that were going to be in the contract that you signed with the Cabinet Office. In answer to Charlotte’s question, you said that all the AI and automation features have been in place since last week.”

“It was just occurring to me, having filled out my own tax return, that you need the previous four years of pension statements to be able to calculate it. I am hoping that you will have it in place so people will not be delayed in submitting their accurate self-assessments.”

“But if they have lost the copy—”

“I feel like there is a slight contradiction in the responses. I have a McCloud case similar to the one that Clive put forward, and it does not sound like these cases are going to get their payments by June. They are just going to have a normal level of service by June.”

“Yes, we heard that before.”

“We will come on to that.”

“I can do that. That is part of the problem. They get passed around. They are told to set up an account and go online but cannot. Then they call, and they get switched between the two. I will not go any further. In addition to the 8,500 cases—it seems that you have dealt with the majority, with 860 remaining—you are eff…”

“For new people. What about the other people?”

“I just observe the complexity being described should be usual business. That is nothing to do with the handover from MyCSP. It is just how civil service pensions work.”

“No, but they are critical to your staffing, your efficiency and the accuracy of your work. You say that those features are in and that you are improving them. Have you fully deployed the AI and automation technology that you expected?”

“Is there any chance that that is an underestimate? Clive gave some very clear cases, and one of my constituents has been waiting. These are the cases you described as more aged and complex than you were expecting who have been trying to access pensions since May 2025—again, I realise that was before you took this on. T…”

“I declare an interest: I have a small civil service pension from the time I worked at the Department of Health. You ran through a lot of figures at the top of the session about what you are dealing with. One of our significant concerns, which was raised in February, was that according to the Cabinet Office there were 8…”