Written questions by George.

What assessment he has made of the potential impact of the Government’s proposed Special Category Mechanism on access to enhanced awards and appeals for infected and affected people, including individuals who were unable to enrol in post‑2017 support schemes due to their death prior to those schemes’ introduction.

The Government launched a public consultation on proposed changes to the infected blood compensation scheme on 30 October 2025 that ran for the standard 12 weeks and closed on 22 January. This consultation adhered to the Cabinet Office Consultation Principles and was open to the public, with responses particularly encouraged from those in the infected blood community. The Government is considering each response to the consultation with the seriousness the issue deserves, and will publish its response within 12 weeks of the consultation’s closing date. An Equality Impact Assessment is not required to be carried out for public consultations, but the Government will provide one alongside any legislation arising from the implementation of the consultation’s outcome.In its Additional Report, the Inquiry recommended that the Government reconsider how the Infected Blood Compensation Scheme provides compensation to those currently receiving Special Category Mechanism (SCM) payments or its equivalents. The Government accepted this recommendation.The public consultation proposed that anyone currently receiving SCM or equivalent payments through the Infected Blood Support Schemes would be automatically eligible for a Severe Health Condition award. The Government has also consulted on how eligibility should be established for people who are not registered with an Infected Blood Support Scheme (IBSS) but who experience the same impact on their day-to-day life for the same reasons.The Technical Expert Group (TEG) is convening a series of roundtables with key organisations and charity representatives to discuss aspects of the Infected Blood Inquiry Additional Report recommendations for the compensation scheme, to inform their advice to the Government. This targeted engagement is separate to the Government’s consultation. The TEG held roundtables on 15 and 17 December 2025, which focused on establishing the eligibility criteria for living infected people who are not currently registered with an IBSS, in relation to the award to recognise impacts associated with SCM, and its equivalents. The attendee list was informed by the key representatives in the infected blood community that the Government regularly engages with. To ensure transparency, the minutes of meetings of the TEG are published on GOV.UK. The minutes of these roundtable meetings were published on 29 January 2026.The TEG invited further written responses from the representatives to supplement the discussion of the roundtables. The TEG therefore received written responses after the initial roundtables on SCM had been held. The TEG have, since then, reviewed these written responses and will be making sure they too are properly reflected in a summary document which will be published on GOV.UK.

What assessment he has made of the potential impact of the compensation proposals for the estates of infected individuals who died before the establishment of Infected Blood Support Schemes in 2017; and whether those estates will have equivalent routes to seek recognition of injuries, including psychological injury, to those available to estates whose claims were taken over by the schemes.

Estates of deceased infected people are eligible to receive compensation under the Infected Blood Compensation Scheme, regardless of whether the infected person was registered with the Infected Blood Support Schemes (IBSS) at any time. Whether an infected person was registered with the IBSS at the time of their death has no bearing on the calculation of their compensation package and they are compensated under the same awards (Injury, Social Impact, Autonomy, Financial Loss and Care) as an infected person who was registered with the IBSS. The majority of victims of the infected blood scandal have suffered psychological harm. The Infected Blood Compensation Scheme currently provides compensation for psychological harm through both the core and supplementary route, depending on the type and severity of harm. In the supplementary route, the Severe Health Condition award offers additional compensation where someone has been diagnosed with a severe psychiatric disorder that has caused suffering beyond what is recognised and compensated for as part of their core award. The estates of deceased infected people are eligible to receive both of these awards. The Government has consulted on a proposal that severe mental health issues not covered in the core route are compensated for by the expansion of eligibility for a Severe Health Condition award because they meet the criteria for the Special Category Mechanism (SCM) or equivalent payments. The Government has not proposed that estates of deceased infected people who were not receiving SCM or equivalent payments at the time of death are eligible to receive this award, as the infected person is not able to be assessed by the Infected Blood Compensation Authority against the same criteria. The Government is carefully considering all consultation responses, and will publish its response within 12 weeks of the consultation’s closing date.

What steps she is taking to help ensure the affordability of essential transport services to the Isles of Scilly.

Air and sea services to and from the islands are commercially operated without public subsidy. The department recently awarded £750,000 through our Clean Maritime Demonstration Competition Fund towards a feasibility study, exploring whether new low-carbon technology provides a viable solution for a future passenger service to the Isles of Scilly from the mainland.

Whether he will set out the evidential routes through which the estates of deceased infected individuals will be able to seek compensation for psychological injuries experienced before death, including in cases involving significant mental health deterioration or attempted suicide.

Estates of deceased infected people are eligible to receive compensation under the Infected Blood Compensation Scheme, regardless of whether the infected person was registered with the Infected Blood Support Schemes (IBSS) at any time. Whether an infected person was registered with the IBSS at the time of their death has no bearing on the calculation of their compensation package and they are compensated under the same awards (Injury, Social Impact, Autonomy, Financial Loss and Care) as an infected person who was registered with the IBSS. The majority of victims of the infected blood scandal have suffered psychological harm. The Infected Blood Compensation Scheme currently provides compensation for psychological harm through both the core and supplementary route, depending on the type and severity of harm. In the supplementary route, the Severe Health Condition award offers additional compensation where someone has been diagnosed with a severe psychiatric disorder that has caused suffering beyond what is recognised and compensated for as part of their core award. The estates of deceased infected people are eligible to receive both of these awards. The Government has consulted on a proposal that severe mental health issues not covered in the core route are compensated for by the expansion of eligibility for a Severe Health Condition award because they meet the criteria for the Special Category Mechanism (SCM) or equivalent payments. The Government has not proposed that estates of deceased infected people who were not receiving SCM or equivalent payments at the time of death are eligible to receive this award, as the infected person is not able to be assessed by the Infected Blood Compensation Authority against the same criteria. The Government is carefully considering all consultation responses, and will publish its response within 12 weeks of the consultation’s closing date.

What steps he is taking to help ensure that bereaved families are treated equitably within the compensation scheme and retain a route to seek recognition of the full extent of injuries suffered by their relatives.

The Infected Blood Compensation Scheme provides compensation to affected people, who have suffered the impacts of infected blood through their relationship with an infected person. This includes partners, parents, children and siblings. All eligible affected people receive the Injury, Autonomy, and Social Impact awards. The Injury award compensates for both physical and mental injury, including the death of an infected person or the likely death of a loved one in the future. The Injury award is higher in circumstances where it is likely that the infection had caused or could cause death. A supplementary route is also available to compensate financial dependents where the infected person has sadly died. Financial dependents include bereaved partners, and children who were under 18 at the time of death. In its Additional Report, the Inquiry asked the Government to give consideration to there being a supplementary route for affected people, suggesting that this include opening the supplemental award for severe psychological harm to affected people. The Government has consulted on whether, and how, an expanded supplementary route for affected people could be constructed whilst continuing to allow for timely delivery of compensation within a tariff-based scheme. The Government is considering each response to the consultation with the seriousness the issue deserves, and will publish its response within 12 weeks of the consultation’s closing date.

Innovation and Technology, what estimate her Department has made of the potential impact of providing back‑up power to mobile phone masts on consumer electricity costs; and whether this estimate is based on (a) Departmental modelling and (b) information provided by mobile network operators.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, what assumptions her Department used to estimate the cost of installing back‑up power at mobile phone masts, including assumptions on (a) the number of sites covered, (b) the type of back‑up power provision assumed, and (c) the expected operational lifetime of such equipment.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, what estimate her Department has made of the cost per customer per year of different mobile network resilience options.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, what advice her Department has received from (a) mobile network operators, (b) Ofcom and (c) independent telecommunications resilience experts on the most cost‑effective means of improving back‑up power provision at mobile phone masts.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

What discussions he has had with (a) local authorities and (b) Local Resilience Forums on supporting telecommunications resilience during power outages.

From conversations with local MPs and organisations involved in the response to Storm Goretti, I understand their concerns around telecommunications resilience, particularly in rural areas. I have asked my officials in the Cabinet Office and my ministerial colleagues in the relevant departments to look very carefully at the lessons being drawn from Storm Goretti and consider what further measures are needed. Local Resilience Forums have access to the Resilient Voice System, a central government provided capability for use during significant disruption to the telecommunications network.

Innovation and Technology, whether she has consulted (a) industry bodies and (b) community representatives on proposals to improve mobile network resilience.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, what assessment her Department has made of the potential impact of installing back‑up power at mobile phone masts on (a) one‑off capital costs, (b) ongoing operational and maintenance costs and (c) consumer bills.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, whether she has made an estimate of the period of time for which improved power resilience at mobile phone masts would increase consumer bills.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, whether her Department plans to undertake further work on improving the resilience of mobile communications infrastructure.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, whether she plans to publish the analysis underpinning the Government’s estimate of the cost of improving power resilience at mobile phone masts.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Innovation and Technology, whether she has made an assessment of the potential merits of implementing alternative models for improving power resilience of mobile telecommunications networks, including the use of (a) shared or mobile back‑up generators, (b) regionally stored generators deployable in emergencies, or (c) partnerships with local authorities or resilience forums.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which gained input from wide range of interested parties including mobile network operators, other industry bodies, local authorities, and members of the public. They published an update on their work in February 2025, setting out the results of their analysis of the resilience of mobile networks, and estimated that the cost of upgrading mobile networks to ensure almost everyone can maintain access to the emergency services for up to 4 hours would be £1 billion. Ofcom also announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government looks forward to the rapid conclusion of that work.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.

Food and Rural Affairs, what discussions she has had with South West Water on the adequacy of its communication strategy during recent service disruptions, including whether she will ask the company to issue a formal statement committing to a revised strategy which prioritises customer impact.

The Security and Emergency Measures Direction 2022 (SEMD) requires water companies to ensure continuation of their water distribution functions during an emergency. SEMD includes a legal requirement for companies to have “appropriate emergency communication facilities and procedures for managing and maintaining communications and support to customers throughout an emergency”. Defra expects water companies to respond rapidly and on a 24/7 basis through a range of communication methods (including, but not limited to, telephone, email, and social media). We also expect companies to plan for individual channels being unavailable, for example during power or telecoms failures, and that companies should adapt their communications plans in response to customer feedback or local priorities as incidents evolve. Defra Ministers met with senior officials from South West Water over the past weekend to discuss the company’s response to the supply disruption following Storm Goretti. The Drinking Water Inspectorate, on behalf of the Secretary of State, regulates water company performance on SEMD. Their review of the company’s response to Storm Goretti will include examination of South West Water’s compliance with the communication requirements of SEMD.

Food and Rural Affairs, what discussions she has had with utility companies on directing customers to online information during service disruptions; and what steps she will take to ensure that essential information is provided through communication channels which remain functional during emergencies.

The Security and Emergency Measures Direction 2022 (SEMD) requires water companies to ensure continuation of their water distribution functions during an emergency. SEMD includes a legal requirement for companies to have “appropriate emergency communication facilities and procedures for managing and maintaining communications and support to customers throughout an emergency”. Defra expects water companies to respond rapidly and on a 24/7 basis through a range of communication methods (including, but not limited to, telephone, email, and social media). We also expect companies to plan for individual channels being unavailable, for example during power or telecoms failures, and that companies should adapt their communications plans in response to customer feedback or local priorities as incidents evolve. Defra Ministers met with senior officials from South West Water over the past weekend to discuss the company’s response to the supply disruption following Storm Goretti. The Drinking Water Inspectorate, on behalf of the Secretary of State, regulates water company performance on SEMD. Their review of the company’s response to Storm Goretti will include examination of South West Water’s compliance with the communication requirements of SEMD.

Food and Rural Affairs, what steps she is taking to ensure that the automatic compensation South West Water has announced for customers affected by Storm Goretti is funded from the company’s profits and reductions in executive bonuses; and whether she will require this compensation funding to be independently audited to ensure full transparency and compliance.

Customers affected by Storm Goretti will receive payments under the Guaranteed Standards Scheme (GSS). These payments come from a company's current operating expenditure and are not paid for through a future increase in customer bills. The standards, outlined in the GSS, set out a baseline for customer service in the water sector. They include providing timely restoration of water supply following an interruption, responding to written complaints and managing the risk of sewer flooding. Ofwat has previously published summaries of the GSS framework on its website (see here and here). Companies report on GSS payments in their Annual Performance Reports and submit these figures to Ofwat. These reports are independently audited, and Ofwat uses them to inform its work.

Innovation and Technology, whether she plans to introduce mandatory requirements under the Civil Contingencies Act 2004 for mobile network operators to install emergency generator capacity at mobile phone masts.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.Ofcom have completed a public consultation on power back-up for mobile services across the UK, which identified a particular impact on rural communities. They published an update on their work in February 2025 and announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers.The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.