Committee publication · Correspondence · 14 July 2026
Correspondence from Chair to Which? on consumer finance oral evidence follow-up, dated 29 June 2026
From: Treasury Committee
Inquiry: Consumer finance
Summary
Treasury Committee Chair Dame Meg Hillier writes to Which? following their 24 June 2026 oral evidence session on consumer finance, requesting written responses to three specific areas: consumer harms in insurance including AI impacts, views on FCA intervention, and whether basic insurance products should be available like basic bank accounts. Responses requested by 6 July 2026 for use in subsequent FCA questioning.
Key findings
- Committee seeks detail on consumer harms in insurance, specifically uninsurable consumer groups and impact of AI and hyper-personalisation
- Committee asks Which? to clarify their position on FCA's regulatory intervention in the insurance market
- Committee inquiring whether basic insurance products should be created and made accessible similar to basic bank account provision
Tone
ProceduralTopics
consumer-financeinsurancefinancial-regulationartificial-intelligence
Key actors
Dame Meg Hillier, Rocio Concha, Which?, Treasury Committee, FCA
Notable line
“To ensure your responses are considered for the oral evidence session with the FCA, we are working on a tighter deadline than usual.”
Key Quotes
“Please could you provide the following, where possible, along with any further information you may wish to add”
“To ensure your responses are considered for the oral evidence session with the FCA, we are working on a tighter deadline than usual.”
Source · parliament.uk record ↗