Committee publication · Correspondence · 14 July 2026
Correspondence from Chair to Citizens Advice on consumer finance oral evidence follow-up, dated 29 June 2026
From: Treasury Committee
Inquiry: Consumer finance
Summary
Chair of the Treasury Committee writes to Citizens Advice requesting written follow-up responses to questions raised during their oral evidence session on consumer finance on 24 June 2026. The letter asks for information on consumer harms in insurance, AI's impact, FCA intervention, basic insurance products, and Citizens Advice's motor insurance work, with responses requested by 6 July 2026.
Key findings
- Committee seeks additional information on main consumer harms in insurance market, including uninsurable groups and impact of AI and hyper-personalisation
- Committee requests Citizens Advice's assessment of FCA's intervention in the insurance market
- Committee inquires whether basic insurance products should be created accessible similarly to basic bank accounts
- Committee seeks further information on Citizens Advice's work on motor insurance costs
Tone
ProceduralTopics
consumer-financeinsuranceartificial-intelligencefinancial-regulation
Key actors
Dame Meg Hillier MP, Anne Pardoe, Citizens Advice, Treasury Committee, FCA
Notable line
“… we are working on a tighter deadline than usual. In line with the Committee's usual practice …”
Key Quotes
“During the session, the Committee asked the panel to respond in writing to some questions.”
“We would be grateful if you could respond to this letter by Monday 6 July 2026. To ensure your responses are considered for the oral evidence session with the FCA, we are working on a tighter deadline than usual.”
“In line with the Committee's usual practice, in due course I will be placing this letter and your response in the public domain.”
Source · parliament.uk record ↗